Mee88 is committed to protecting every member's privacy to the highest security standards. This document transparently explains how we collect, use, store, and protect your personal information as part of a safe and trustworthy gaming experience.
Mee88 does not merely comply with data protection laws — we go beyond the minimum standards to ensure that every piece of information you share with us remains safe and secure at all times.
All data transmitted between your device and mee88 servers is encrypted with 256-bit SSL/TLS technology — the same standard used by major banks in Malaysia. No third party can intercept or read your data in transit.
Our identity verification (KYC) process uses a platform integrated with multi-layered security protocols. Documents you upload — such as your ID card and passport — are stored in a strictly controlled environment with limited access.
All member personal information is stored on servers protected by industry-grade firewalls, intrusion detection systems (IDS), and encrypted data backups. Physical access to our data centres is also strictly controlled at all times.
Only authorized staff may access member personal information, and every access is automatically logged. mee88 follows a "need-to-know" principle — staff can only view data required for their role.
Mee88 has never and will never sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — we use it solely to improve your experience on our platform.
In the event of any security incident involving your data, mee88 is committed to notifying affected members within 72 hours and taking immediate remedial action. Transparency is at the core of our privacy policy.
Important Note: By using the mee88 platform, you confirm that you have read and understood this Privacy Policy. This document applies together with the Terms and Conditions our platform. Please read this entire document carefully before using our services.
This Privacy Policy is published by mee88 ("Platform", "we", "us") and applies to all members, visitors, and users of the mee88 platform — including the official website, mobile app, and all related services. This document transparently explains how we manage your personal information from the moment of registration through your continued use of the platform.
Mee88 takes our responsibility as a data custodian seriously. We operate according to internationally recognised data protection principles, ensuring that every piece of information you provide is processed lawfully, fairly, and transparently. Privacy is not merely a legal obligation for us — it is a core value of our platform.
This policy covers:
This Privacy Policy applies to all visitors and members regardless of their geographic location. However, members are responsible for ensuring that their use of the mee88 platform is lawful in their region of residence.
We only collect information necessary to provide a safe, efficient, and responsible service. The following are the categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, ID card / passport number | Registration form, KYC process |
| Contact Information | Phone number, email address, residential address | Account registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposit and withdrawal process |
| Usage Data | Game history, wagering records, wins and losses | In-platform activity |
| Technical Data | IP address, device type, web browser, operating system | Automatic system logs |
| Cookie Data | Platform preferences, login sessions, language settings | Automatic browser cookies |
Mee88 not collecting credit card details or CVV numbers directly. All financial transactions are processed through certified third-party payment gateways (FPX, DuitNow, Touch 'n Go eWallet) with full encryption.
We may also receive information about you from legitimate external sources, such as identity verification agencies, market data providers for fraud prevention purposes, or social media platforms if you choose to register via those accounts.
Mee88 processes your personal information on the following grounds recognised under data protection law:
Specifically, your information is used to:
Mee88 does not use your data to make automated decisions that significantly affect you without human involvement. Any major decisions — such as account closures or withdrawal rejections — are subject to manual review by our team.
Mee88 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are limited situations where we may need to share your data with trusted parties:
All mee88 third-party partners are bound by strict data processing agreements. They are only permitted to use your information for specified purposes and must comply with security standards equal to or higher than our own.
If mee88 is involved in any merger, acquisition, or asset sale, members' personal information may be transferred to the new entity. In such situations, we will notify members via email or in-platform notification before any transfer takes place, and the same or stricter privacy policy will continue to apply.
Mee88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.
Mee88 does not use cookies to track your activity on other websites outside our platform. We also do not allow third-party advertising networks to deploy their cookies on the mee88 platform.
As a mee88 member, you have the following rights regarding the personal information we hold. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of all personal information we hold about you at any time.
You may request corrections to inaccurate or incomplete information via your profile settings or customer support.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes or our legitimate interests at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict the processing of your data in certain situations while an investigation or dispute is being handled.
To exercise any of the above rights, please contact the mee88 customer support team. We will process your request within 30 working days and may require identity verification before processing certain requests.
Mee88 continuously invests in security infrastructure to ensure your data is always protected at the highest level. Below are the key security measures we have in place:
While we take all reasonable steps to protect your data, no system is perfect. We encourage you to take protective measures on your end as well — such as using a strong password, not sharing your login credentials, and keeping your device updated with the latest security patches.
Mee88 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | Throughout active account period | Service contract fulfillment |
| Financial transaction records | 7 years after transaction | Legal & Tax Obligations |
| KYC Documents | 5 years after account closure | AML & Legal Requirements |
| Platform activity logs | 2 years | Security & Fraud Prevention |
| Support communication data | 3 years | Service quality & referrals |
| Marketing data (with consent) | Until consent is withdrawn | Based on member consent |
Once the retention period expires, mee88 will securely delete or anonymise your data using industry-recognised methods, ensuring the data cannot be recovered or re-identified.
An account deletion request will not immediately remove all your data. Certain records must be retained for periods prescribed by Malaysian law, particularly those relating to financial transactions and AML compliance. We will inform you of any data that must still be retained when you submit your account closure request.
Mee88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or platform operational requirements. Any amendments will take effect as soon as the updated version is published on our official website.
For significant changes or those that materially affect how we process your data, mee88 will:
The "Updated" date shown at the top of this document indicates when the latest amendment takes effect. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Your continued use of the mee88 platform after any Privacy Policy amendment is published constitutes your acceptance of the updated terms. If you do not agree with any amendment, you have the right to close your account and stop using the platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the mee88 privacy team is here to help. We are committed to responding to every inquiry within a reasonable timeframe.
You can reach us via:
When contacting us regarding privacy, please provide:
Mee88 values every piece of feedback from our members. All privacy-related complaints will be investigated thoroughly, and we will keep you informed of the progress within 5 business days of receiving your complaint.